Portfolio / 2026Open — Lead / Staff / Senior · Remote US
systemicdesign.pro
V
Design decisions, not design decoration.
I'm Vinoth Kumar Manickam — Lead UX / Staff Product Designer shipping enterprise, fintech, and AI products that survive regulation, scale, and the next quarter's roadmap.
Most AI products fail at the org chart, not the model. I design for both.
I lead design across regulated, multi-stakeholder products — Jira admin and permissions at Atlassian, device fleet management at Esper, ML governance at Fannie Mae. I default to research, ship through systems, and refuse to design a screen until the policy and accountability are named.
Currently
Lead UX @ Fannie Mae — MUSE platform
Since June 2023
Education
B.E. — VIT University, Vellore
Class of 2008
Core competencies
Information ArchitectureAI / ML Interface DesignConversational AIDesign SystemsJourney MappingUsability TestingPrototypingAccessibilityStakeholder FacilitationData-driven Design
Toolkit
Figma
FigJam
Framer
Rive
Sketch
Adobe CC
Miro
Tokens Studio
Storybook
The Systemic Design Method
A signature framework for AI in regulated systems.
How I lead design when the product is an AI surface inside a regulated, multi-stakeholder org — and the trade-offs I default to at each step. The through-line behind MUSE, the PayPal AI Authorization tool, and the Vanguard advisor workbench.
Guiding principle
"The AI is a co-worker, not an oracle. Show its confidence, show its lineage, and show the human who can override it."
01
Frame the system
Map the policy, the personas, the AI's accountability.
Default — Refuse to design a screen until every role's accountability is named and the AI's job is bounded in writing.
02
Codify the constraints
Translate policy into design tokens, segregation-of-duties patterns, and evidence-by-default components.
Default — Encode the rule once in the system — never re-litigate it screen by screen.
03
Choreograph the human-in-the-loop
Confidence, lineage, override paths, and fail-safe defaults — staged for the moment of decision.
Default — The AI proposes, the human disposes — and the disposition is always logged.
04
Prove the outcome
Instrument cycle time, error rate, and adoption against a pre-agreed baseline.
Default — Ship nothing without an agreed metric and a 30 / 60 / 90 review on the calendar.
Proof
Measured outcomes across MUSE, the PayPal AI Authorization tool, and the Vanguard advisor workbench.
Model-approval cycle time
−50%
User-input errors
−62%
Monthly active adoption
+200%
Writing · Speaking · Mentorship
How I think in public.
Essays, talks, and 1:1 mentorship on shipping AI inside regulated organizations — what works, what doesn't, and what the design literature still gets wrong.
A decade plus designing AI-driven, multi-platform products for regulated and developer-heavy organizations — InMobi, Cropin, Atlassian, Esper, Vanguard, PayPal, Fannie Mae. Lead with research, ship through systems, partner tight with engineering.
01
Fannie Mae
2023 — Present · Austin, TX
Lead UX Designer
Lead designer on MUSE & DevJoy — an AI platform for ML model lifecycle governance across 4 product surfaces.
Consolidated 14 fragmented internal tools into one design system spanning model owners, auditors and governance specialists.
Cut model approval cycle time 50% and user errors 62%; collapsed liquidation cycles from 8 weeks to 4.
2023
02
PayPal
2021 — 2023 · Austin, TX
Sr. Product Designer
Led the redesign of the Developer Portal — monthly developers grew from 45k to 135k in four months.
Designed an AI-powered Authorization Rate tool that prevents an estimated ~$1M/yr in fraud and lifts merchant auth rates across the US, UK, and EU.
Shipped a conversational AI layer localized across 6 languages with culturally aware tone tokens.
2021
03
Vanguard
2019 — 2021 · Dallas, TX
Sr. UX Designer
Led UX on the retirement & advice platform serving 2M+ investors.
Lifted task completion 38% and cut support contacts 44% — by killing three screens out of every core task.
Hardened the platform to AA+ accessibility, including non-visual on-track summaries.
2019
04
Esper
2018 — 2019 · Bengaluru, IN
Sr. Product Designer
Designed the mobile device management console used by IT teams to deploy fleets of Android devices.
Shipped the provisioning and remote-control flows that anchor Esper's core product today — +67% in plan upgrades.
Partnered with founding PMs to define the visual language and component library from zero.
2018
05
Atlassian
2017 — 2018 · Gdansk, PL
UX Designer (Contract)
Designed admin, permissions and configuration flows for Jira Server power users.
Contributed to shared ADG patterns used across Atlassian's product suite.
Ran cross-timezone research with engineering partners in Sydney and San Francisco.
2017
06
Cropin
2016 — 2017 · Bengaluru, IN
UX Designer
Designed a field-ops mobile app for agri-businesses operating across low-bandwidth rural India.
Lifted user retention 59% by redesigning the daily field-data capture flow around one-handed use.
Designed mobile ad creatives, checkout flows, and Masterpass / V.me wallet integrations at global scale.
Shipped patterns for in-ad commerce that became templates across the ad network.
Partnered with research to validate trust signals across regional payment behaviors.
2015
Earlier — Project Engineer, Minimelt (2008 — 2014). Commissioning steel and aluminium plants across India and the Middle East. Where I first learned to design systems under real constraints — physics, budget, safety, and people on a shift.
Contact
Let's ship the version that survives.
Remote, US-wideCentral Time · UTC−6US work-authorized · sponsorship neededOpen to Lead, Staff & Senior roles